24 March 2020 COVID-19: Continuity of our services

Following the Prime Minister’s last announcement mentioning the closure of all businesses offering non-essential services, we would like to update our customers regarding the current situation.


First of all, we would like to confirm that Groupe Filgo-Sonic is one of the companies offering essential services to the population. Therefore, please note that our operations continue and that our deliveries are maintained.


An operational contingency plan has also been put in place to ensure that we have the manpower necessary for the proper functioning of our operations under various scenarios.


Please also note that the majority of our offices remain open, however, in order to limit the spread of the virus, we ask our customers to avoid trips to our branches and to give priority to communications by telephone.


We are closely following instructions issued by our governments and the World Health Organization (WHO) to keep our employees and customers healthy and to limit the spread of the virus.


Update on the situation

We do not know all the details at the moment, but we will keep you informed of any development following the official list issued by the government.


We kindly recommend you to visit our website for the latest updates on the situation. You may contact the customer service of your local branch at any times.